Tag Archives: industry practice

Nonprofit Strategy: Managing Change is Hard; Managing Stasis is Impossible

I had breakfast with a trustee for an educational organization in a wealthy community within the last five years.

He bemoaned the fact that an über-wealthy benefactor was annually bailing them out with huge sums of money, but the organization was still always crying for cash.  And the company refused to upgrade its business practices.

“Why is she bailing them out?” I paraphrased.

“Because it’s her legacy to her kid,” he paraphrased.  “And let’s face it, for vanity.”

“And if it folds?”

“She won’t let it.”

“Are they always in a cash crisis?”

“Yes – and not only that, it’s just not serving all that many children.”

“And they can’t change the way they do business?”

“She won’t let them.”

Can’t change. Can’t succeed. Can’t close.

Bad for the organization?  Bad for the industry?  Bad for the community?

If I ignore you, then you don’t exist! Hey! Why are you still there, existing???

Recent impressions from an interview for a development director position at a well-known theatre.

Managing director picks me up at airport. Interviews me in car.  First impression… he drives, in more ways than one.

Dinner for eight. Laughs, rowdiness, and Malbec. Second impression…an uninhibited group.

The play.  Well-performed one-man show.  Third impression…no money.

The interview marathon. 6½ hours, no breaks. Fourth impression: disorganized thinkers.

Complete silence. For over two months, despite leaving message for managing director on his cell.  Fifth impression: brutal place to work.

Sent email taking myself out of the search. Direct quote from board president: “I don’t know the protocol in the nonprofit world. In the engineering world, where [we] are both from, you don’t hear anything unless you are hired.”  Final impression: they’re horrible at human relations…must be why they have no money.